writer types
about us
Welcome to Writer Types. We produce high-quality documentation for a variety of industries, from software, financial, government, and insurance, through to health, science, banking, and engineering. So 
far, we have not found an industry that we have not had experience in.
We are both driven by the needs of our customers and are relentless in attaining them. Our emphasis is on service, and we work with our customers until they are satisifed with our work—no exceptions.
what we have done
Simply said, we are dedicated to our profession.
We have established technical writing standards at several companies, including HP (Hewlett-Packard), Honda, and Kingsway General Insurance.
Both Robert and Pamela have taught technical writing at Humber College Institute of Technology and Advanced Learning. In addition, we restructured the program to better serve the information needs of students entering the field. Students responded to the quality of the instruction to both Pamela and Robert.
In addition to teaching for several years, Pamela has served as a member of Humber's advisory board. The advisory board, which is a group of selected experts in the technical writing community, advise the college on trends in the industry and appropriate curriculum for the program.
what can we do
Need some words? We are well-versed in both print and online documentation: articles, books, business cases, business continuity plans, business rules, curriculum, disaster recovery plans, document libraries, error messages, fact sheets, gap analyses, UI design, hardware guides, IT procedures, manufacturing procedures, meta schemas, online help, process flows, product release notes, proposals, service manuals, software guides, SOX documentation, speaking points, specifications, speeches, structured content, styles and standards, technical job aids, technical reference guides, technical support documentation, templates, test plans, training materials, usability analyses, user manuals, Web content, workflows...getting the idea?
about the photo
This photo was taken in Scotland. This ancient wall from castle ruins is several metres thick. This photo represents a familiar situation we encounter on documentation projects: the need to break through insufficient, archaic processes and create a path to a new effective documentation structure. We can help you examine your current business needs, retain what works, and update your documentation structures to meet the needs of your business.
© 2003-2008 Writer Types Inc.